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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
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NICOLE G.'s profile image
NICOLE G. 
on Birdeye

2 years ago

PennyMac did a wonderful job helping me close on my home during my divorce. The Mac team was helpful and prompt with their communication, and the loan officers I worked with were knowledgeable and genuinely wanted me to get my home refinanced into my individual name. I already recommended their services to my Mother who closed on her home recently! Overall, I’m really satisfied with PennyMac. 

Lewis H.'s profile image
Lewis H. 
on Birdeye

2 years ago

Everything went as planned and everyone was very helpful and quick with getting everything done. Thank you for always helping us. 

Chad P.'s profile image
Chad P. 
on Birdeye

2 years ago

Quick and easy process! 

Kurt Hausammann I.'s profile image
Kurt Hausammann I. 
on Birdeye

2 years ago

It was an excellent experience 

natasha a.'s profile image
natasha a. 
on Birdeye

2 years ago

Wilson and all the team were great. Not helpful were the incessant phone calls. I answered many times only to tell you to stop calling me and to send me everything by email or to request a time to call if you have to talk to me. The overall process was great - transparent, accurate, linear, - just clean up the 'preferred contact method' process. 

Rufus F.'s profile image
Rufus F. 
on Birdeye

2 years ago

I give PennyMac a 4 Star rating. 

Gail B.'s profile image
Gail B. 
on Birdeye

2 years ago

Loan Officer was not very responsive, closing documents were sent to us incorrectly numerous times. 

Teeluckdarie K.'s profile image
Teeluckdarie K. 
on Birdeye

2 years ago

Excellent service. 

Scot S.'s profile image
Scot S. 
on Birdeye

2 years ago

Terry was great to work with when it was passed off to Frank that was when the prosses whet bad it took more than three months 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.