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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,061 reviews
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Randi H.'s profile image
Randi H. 
3 years ago

Process was easy and straightforward. All questions were answered and guidance was given. People were helpful and friendly. 

SAUL R.'s profile image
SAUL R. 
3 years ago

easy process, everything was uploaded electronically and securely. Communicated needs and expectations of process and paperwork needed by PennyMac team. Only had to submit 1 document twice and could have used a little more info on what to expect after notary visit. Overall great experience and customer service. 

WILLIAM B.'s profile image
WILLIAM B. 
3 years ago

PennyMac provided a smooth, structured (ReFi) loan process; beginning with a detailed up-front loan process explanation and followed up with weekly progress updates. Concerns/questions were answered in timely manner and the loan completed in stated timeline. 

Michael L.'s profile image
Michael L. 
3 years ago

I would like to thanks to John Wilbank also, for his quick response and service. 

Nina L.'s profile image
Nina L. 
3 years ago

Best experience with Marcia Wiggins. Easy to follow instructions and explanation about processes. 

Tonya U.'s profile image
Tonya U. 
3 years ago

I don't want to do this part 

Gina H.'s profile image
Gina H. 
3 years ago

Very satisfied with this company 

Gabriela F.'s profile image
Gabriela F. 
3 years ago

The proces wasnot long and mot complicated 

Michelle M.'s profile image
Michelle M. 
3 years ago

Anfernee was very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,061 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.