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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I received great communications throughout the process and weekly updates. If I had a question, it was answered quickly and to my understanding so I had no confusion. The overall process went smoothly with little delay and finished quicker than I thought. I would highly recommend PennyMac.
Maria Veliz was very patient and helpful guiding me through this process. I highly recommend PennyMac.
I was rejected initially and was not contacted by my Macteam. The second time was a better experience. Eliana was a terrific representative. She kept me informed the entire second time after my Mac team was assigned.
Still room for improvement, I felt like it was miscommunication between teem members sometimes
From start to finish I was talking, or was text from different people from the team. All of them were very nice,but at times I was scared, like am I really talking to the Penny Mac team,only because their are so many scam going on. The delay of this process was on us.With two deaths, a covid scare, home repair confusion, things still got done. Over all, All I have to say is Thank you Hilda Kuklinski, and all of the Penny Mac team that helped in this process to help Tony and I. Oh and your Technical team is the best ... read more
Easy and professional
Mr. Mitchell received our questions and did not make us feel stupid
No comment
I liked that I was able to get this done through texts, email, and phone calls. All communications were done in a timely manner, no waiting around for an answer. I was never put on hold when I called and they always had the answer to my question. Overall a Great experience. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,061 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.