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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Jane R.'s profile image
Jane R. 
on Birdeye

a year ago

Norma was patient, explained everything clearly and kept us informed. She always repsonded quickly to any questions we had. A great experience. Thank you Norma. 

Business response:

Hi Jane - Your feedback is greatly appreciated. Thank you for the review. 

Sae L.'s profile image
Sae L. 
on Birdeye

a year ago

Eric Haywood was our main point of contact. Him and his manager, Lisa Breaux were exceptionally patient and professional during the loan processing. Happy with the customer service provided. Thank you. 

Business response:

Thank you for the positive review, Sae! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald B.'s profile image
Ronald B. 
on Birdeye

a year ago

Everyone helped us in buying our first home. We are very grateful. Your all appreciated. 

Business response:

Hi Ronald - Your feedback is greatly appreciated. Thank you for the review. 

Michael B.'s profile image
Michael B. 
on Birdeye

a year ago

Everything was great!! 👍🏼👍🏼👍🏼 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

James E.'s profile image
James E. 
on Birdeye

a year ago

Everyone was very helpful. My questions were answered even when they might of thought it a dumb question with kindness and made sure I understood what they had said.  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

Oscar V.'s profile image
Oscar V. 
on Birdeye

a year ago

Tyra and Bethany were great. They were prompt to answer my questions and concerns. Both made the whole process a pleasant experience. Thank you!  

Business response:

Hi Oscar - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Matthew S.'s profile image
Matthew S. 
on Birdeye

a year ago

Nicole lococo is a super nice great person. So is Jonathan Weiss Really great two people you have working for you.  

Business response:

Thank you for the positive review, Matthew! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael U.'s profile image
Michael U. 
on Birdeye

a year ago

Amazing how helpful everyone was, every time I talked to the Pennymac crew!! Thank you so much. I will refer everyone I know that’s looking to buy or refinance.  

Business response:

Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Young K.'s profile image
Young K. 
on Birdeye

a year ago

nothing 

Business response:

Thank you for the positive rating, Young! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.