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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
Select a rating
Aimee F.'s profile image
Aimee F. 
on Birdeye

2 years ago

Eric and the team made the process effortlessly and I did not have to stress over what I thought the process would be like. 

Michael F.'s profile image
Michael F. 
on Birdeye

2 years ago

Overall Great. Getting the same requests for docs that had already been supplied became annoying. However< this process is complete and were happy to have it done. Thank you. 

Robert J.'s profile image
Robert J. 
on Birdeye

2 years ago

PennyMac again made my lending experience simple and rewarding. Although only for a short time, I enjoy every interaction with PennyMac. 

Danny M.'s profile image
Danny M. 
on Birdeye

2 years ago

The process was smooth and handled Great, Emeldo is a definite asset to PennyMac! Thank You for the Great experience and will pass on to friends and family! 

Nathan H.'s profile image
Nathan H. 
on Birdeye

2 years ago

It was a smooth process 

Christopher B.'s profile image
Christopher B. 
on Birdeye

2 years ago

LaRonda and the MAC team were outstanding. They answered all my questions promptly and ensured I knew all steps in the process. I was very impressed with everything and that’s saying a lot considering I’ve gone thru this process multiple times. Thanks for everything! 

Kevin N.'s profile image
Kevin N. 
on Birdeye

2 years ago

Anfernee did a great job guiding through the process. He demonstrated his knowledge, answered our questions and communicated well. 

Aglae Lopez De V.'s profile image
Aglae Lopez De V. 
on Birdeye

2 years ago

My estimated loan costs increased several times as did the terms of my expected loan; Ms Sanchez was left holding the bag such that I did not receive return calls from my loan officer and manager. It was soooo stressful for me. Ms Sanchez helped escalate to the next level which eventually helped to resolve this $$ issue. The loan closed just a little later than expected which was not a big deal. In the end I did get the rate, closing costs that I wanted; it was as only the term that was longer. It is okay now, just very... read more

NORMAN M.'s profile image
NORMAN M. 
on Birdeye

2 years ago

Great service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.