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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
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Kevin T.'s profile image
Kevin T. 
on Birdeye

2 years ago

Kaitlyn was brilliant, both in what she did and how she did it. --SO pleasant to work with --expert at her job --highly engaged --took great care of us --problem solver Kaitlyn is a ROCK STAR and one of the reasons I've referred my son to use PennyMac for his new home purchase in April. Thanks again, Kaitlyn!!! All the best to you in what will be a great career - whatever you may do! 

Richard M.'s profile image
Richard M. 
on Birdeye

2 years ago

Mr. Michael Di Leo was a great help. He made sure I understood the process and took the time to explain everything to me. Prior to being connected to Mr. Di Leo I was unsure of the process as I was being routed to a number of different people all who didn’t take the time to explain the process to me. Thanks to Mr. Di Leo I felt comfortable as he made sure to keep me informed with every step of the process. 

Tyler G.'s profile image
Tyler G. 
on Birdeye

2 years ago

michael & darrin woll were both very helpful & explained the process clearly, got back to our questions in a timely manner. great experience. 

Terra S.'s profile image
Terra S. 
on Birdeye

2 years ago

Michael and his team where very attentive to our needs. He answered questions we had and took the time to explain where we could understand. He communicated every step of the way. Great personality and easy to work with. Thank you Michael! 

TABITHA B.'s profile image
TABITHA B. 
on Birdeye

2 years ago

I appreciate Sara for the follow up. My only complaint was with the original Title company. However, Signature Title stepped in and completed the process. 

Amy B.'s profile image
Amy B. 
on Birdeye

2 years ago

Super customer service. Always answered my questions in a timely manor 

Patrick N.'s profile image
Patrick N. 
on Birdeye

2 years ago

All team members should be on the same page. 

PEGGY S.'s profile image
PEGGY S. 
on Birdeye

2 years ago

Great service! 

Pamela B.'s profile image
Pamela B. 
on Birdeye

2 years ago

Unfortunately the loan officer was out from COVID and we didn’t know so when we tried to contact him we had no response until he returned 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.