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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great people and the service was clear and everything happened the way they said
There was a lot of miscommunication there were two appraisals the 1st completed before penny mac and the one that they looked at all the work had been completed and I had to call every single day for three weeks none of my phone calls were ever returned it was extremely frustrating / Theresa Dettloff was extremely helpful out of the California office Sumayah was helpful at the very end towards closing
The streamlined refinance was quick and relatively painless. Exactly like they said it would be. Thank you!
Nothing at all
Very pleased with Pennymac! 👍
Quick and simple process.
Always answering the phone to provide clarity on requests and loan status. There was a glitch getting the paperwork to the notary and we missed our 1st closing date. I believe the problem was with the title company.
Sara had such a great attitude and explained the process to me. She was also gracious and kind on the phone, and she epitomizes how customer service should be done. I am very happy that I closed the loan in time before rates went up!
From beginning to end it was such a pleasure to do business with a company like this. From my initial conversation with Courtney to Roderick to the closing it was fast, efficient, and easy. Zero stress. Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,037 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.