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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
team worked well to get us through the process. Thanks for your help.
Norma was AMAZING!! She was so very friendly and so very helpful. I would share my experience with anyone and recommend Penny Mac for future homebuyers.
Let the potential borrower easily get in touch with people who are actually working on the loan! Have respect for the potential borrower's time. Deal honestly with customers. Have those same people respond to emails in a timely manner, or at the very least respond eventually! PennyMac apparently has ZERO interdepartmental communication; this was an ongoing, endless source of mistakes and delays. A potential borrower should be able to talk with someone familiar with the loan instead of getting a random person every time and... read more
My refinance was explained very well, I was given a timeline of events that was followed through down to the minute. It was a very pleasant experience.
Done with clarity and very timely
Very professional & efficient service.
Working with PennyMac was easy. The title company not so much
Sandrea was amazing to work with!! She was very helpful and has a great personality. She was on top of everything which made the process run smoothly. I was really happy to work with her!
Overall process was great!
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.