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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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KEMPER C.'s profile image
KEMPER C. 
3 years ago

team worked well to get us through the process. Thanks for your help. 

Lauren R.'s profile image
Lauren R. 
3 years ago

Norma was AMAZING!! She was so very friendly and so very helpful. I would share my experience with anyone and recommend Penny Mac for future homebuyers. 

John M.'s profile image
John M. 
3 years ago

Let the potential borrower easily get in touch with people who are actually working on the loan! Have respect for the potential borrower's time. Deal honestly with customers. Have those same people respond to emails in a timely manner, or at the very least respond eventually! PennyMac apparently has ZERO interdepartmental communication; this was an ongoing, endless source of mistakes and delays. A potential borrower should be able to talk with someone familiar with the loan instead of getting a random person every time and... read more

Lois P.'s profile image
Lois P. 
3 years ago

My refinance was explained very well, I was given a timeline of events that was followed through down to the minute. It was a very pleasant experience. 

Isom D.'s profile image
Isom D. 
3 years ago

Done with clarity and very timely 

Elizabeth W.'s profile image
Elizabeth W. 
3 years ago

Very professional & efficient service. 

JIM M.'s profile image
JIM M. 
3 years ago

Working with PennyMac was easy. The title company not so much 

Elizabeth C.'s profile image
Elizabeth C. 
3 years ago

Sandrea was amazing to work with!! She was very helpful and has a great personality. She was on top of everything which made the process run smoothly. I was really happy to work with her! 

Vonda T.'s profile image
Vonda T. 
3 years ago

Overall process was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.