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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,036 reviews
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JHUN L.'s profile image
JHUN L. 
3 years ago

We don’t expected that fast to process our loan. Thank you so much penny Mac team! God bless yea all 

Phillip King S.'s profile image
Phillip King S. 
3 years ago

PennyMac was great. Sanders was Fantastic. The process ran smoothly. 

Robert S.'s profile image
Robert S. 
3 years ago

Robyn was very professional and answered all my questions. And if she didn't know the answer she quickly found the answer. She made the process stress and hassle free. Robyn's customer service was impeccable and it was a joy to speak to her literally every week. 

Pedro G.'s profile image
Pedro G. 
3 years ago

Great communication and service. Very pleased 

Justin R.'s profile image
Justin R. 
3 years ago

Poor communication, poor job scheduling the closing signing and overall more stress/much longer then expected 

BETHANY H.'s profile image
BETHANY H. 
3 years ago

Thanks for the 5 star service 

Dominique T.'s profile image
Dominique T. 
3 years ago

I know that covid has effected almost every work place. If Tracy wasn't available, another person was always super helpful! It was sort of a crazy closing due to covid hitting the closing place as well, but we got it done! 

Rachel S.'s profile image
Rachel S. 
3 years ago

Sandrea is the consummate professional. She provided timely updates, followed up on my behalf as needed and made the process smooth. I’ve closed many mortgages but this was hands down the best overall experience, ever! 

Bethany C.'s profile image
Bethany C. 
3 years ago

PennyMac matched a prime rate and worked with us to get everything done and settled with no issues. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,036 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.