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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
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Obell W.'s profile image
Obell W. 
on Birdeye

2 years ago

Great experience professional courteous and timely. 

Joshua K.'s profile image
Joshua K. 
on Birdeye

2 years ago

It was a great experience! Very quick and easy AND it saved us money!! 

Greg P.'s profile image
Greg P. 
on Birdeye

2 years ago

It was great 

FRANCISCO U.'s profile image
FRANCISCO U. 
on Birdeye

2 years ago

I had a seamless experience with PennyMac in refinancing my home. The representative I worked with kept me informed throughout the entirety of the process and made himself available anytime for questions or concerns. This is not my first real estate transaction but after how smooth this process was, PennyMac will always be my first choice to work with. 

Michael G.'s profile image
Michael G. 
on Birdeye

2 years ago

Mike Gandini 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

Well first of all shout out goes to Sandi McMillin excellent and went above and beyond but the loan process agent not so much i was lied to would not return my call or his manager would not call i submitted docments with better interest rate and cost from amerisave mortgage with 2.75 interest rate for 30yrs and less cost and more money back to me and Phillip Brown and his manager would not even acknowledge me or call i am still not happy with whole process Sandi McMillin was the only the compassionate and got the ball rollin... read more

FRANK Z.'s profile image
FRANK Z. 
on Birdeye

2 years ago

Communicate better 

Tamara P.'s profile image
Tamara P. 
on Birdeye

2 years ago

Mr. Johnson was outstanding with his communication and response time to any questions I had. He demonstrates customer service excellence with every conversation. He made the process exceptionally easy and I would absolutely recommend him to anyone looking at a refinance. 

Fredrick R.'s profile image
Fredrick R. 
on Birdeye

2 years ago

Everything was timely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.