PENNYMAC

Ramona C. 

on Birdeye

3 years ago

This was the easiest and fastest refi I have ever experienced. Everything was perfect. Thank you very much! 

Douglas W. 

on Birdeye

3 years ago

John Wilbanks was great to work with. Noemy was good about communicating what was needed from me. There was a holdup from my existing mortgage company to get the payoff amount, but that wasn't Penny Mac's fault. The only issue I had was that the cash to close amount was greater than what I had been told in the closing disclosure. 

Darnell Johnson S. 

on Birdeye

3 years ago

Crystal Larez was beyond gr8 in communicating with me throughout my refinance process. Cudos to Crystal. 

KENNETH C. 

on Birdeye

3 years ago

Yesenia absolutely killed it. She was an excellent communicator and made things easy to understand. She had above and beyond timely communication and was a always pleasant to work with from the client side. I would highly recommend her to any client. Give that woman a raise or bonus! Thank you again for your help. I am very happy with the process and results. 

Daniel B. 

on Birdeye

3 years ago

Jamie was attentive, knowledge, and exceeded my expectations. 

Nayeli R. 

on Birdeye

3 years ago

Everything went very smoothly and quickly! 

ERNIE BLOCKER J. 

on Birdeye

3 years ago

Definitely had to deal with way to many people. Everyone is always telling you something different. When doing a loan closing you should only have to deal with no more than 3 people & hopefully they are all on the same team 

Kelly T. 

on Birdeye

3 years ago

From start to finish, all of the Penny Mac team were friendly, professional, knowledgeable and efficient. We have been burned by other companies in the past. This was so easy and fast, I will never use another company. 

JEREMY P. 

on Birdeye

3 years ago

It was great