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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Since I don't delve in this kind of thing often, I had some questions that about different things that I didn't understand and my M.A.C team (Maria V.) was very much able to help and explain to me to where I totally understood and was able to get to them what they needed to finish up my application in a much more timely manner than I had anticipated (just about a month ahead of original date).
These surveys are a waste of time. Why? They do reflect if someone actually did a good job or not. They also do not take into consideration comparable circumstances. That said I was refinancing (5) different properties with multiple lenders. Barry was best in class. He did not over promise. But he overdelivered.
The process was easy. Great communication.
The level of service & professionalism provided was Great! My husband and I were pleased with the process, that by the way went smoothly and quick. All details were explained with no questions left unanswered.
Our loan processor, Lauren Aslin, made this refinance a super smooth operation. Lauren was always keeping us informed in a very clear and concise manner. My questions were always handled in a highly professional manner. We couldn't have done this as smoothly without Lauren.
It took 2 months to get an appraisal back and it took 80 days to close. 45 day closing was expected.
Refinancing was an easy process with PennyMac because of the well trained loan officers. Very informative. Can answer any questions. M.A.C.TEAM IS ALWAYS AVAILABLE during times listed. G.W.
Once I had a clear idea what to expect, it was smooth sailing, and worked around my schedule.
Communication was great!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,032 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.