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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Made it easy and painless to refi.
Excellent customer service from all team members.
Best loan experience ever!!
Signing the closing documents was tedious, and we felt she was cold, and less than pleased to be here, and explain things when requested. It was talking like talking to an automatron.
I honestly didn’t want to do a refinance due to all the paperwork I thought would be expected of me BUT to my surprise the whole process was easier than I could have ever imagined!!! Everyone I had to work with from beginning to end were so informative and pleasant and they helped me with anything I needed! This entire process took less than 3 weeks and I was on vacation at my sisters in another state when a notary came to have me sign all the paperwork taking not even 45 minutes!!! I would encourage anyone to finance their ... read more
Received zero response from Zachary Knudsen when I had questions. He told me to reach out with questions, I did and there was no response. He also lied to me about what to expect concerning skipped payments. I feel played.
outstanding support team!
Clear communication, quick process!!! 10 STAR
It was an easy process.
PENNYMAC has a 4.4 star rating with 48,802 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.