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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Agatha L.'s profile image
Agatha L. 
on Birdeye

a year ago

Exactly Job! Ver pleasant to be around and I didn’t feel rushed  

Business response:

Hi Agatha - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Thomas M.'s profile image
Thomas M. 
on Birdeye

a year ago

Sincere thanks to Ms. Stephanie McGrath for patiently putting up with me. Shout out to Ms. Sandra Benavidez for looking out for my family’s best interest.  

Business response:

Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William S.'s profile image
William S. 
on Birdeye

a year ago

Russ Martin and the entire PennyMac Team provided me with an experience I rate the very highest I possibly could. The process was well organized and flawless. I would recommend PennyMac to anyone and I was very impressed!  

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

JACK R.'s profile image
JACK R. 
on Birdeye

a year ago

Very friendly and good and fast work  

Business response:

Hi Jack - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

ANETONE L.'s profile image
ANETONE L. 
on Birdeye

a year ago

Need a good communication between the title team and the lender. Sometimes, documents was received by the either team without notifying others. I had a lien from the HOA on 2019, everything was paid in full on the same year. 

Business response:

Hi Anetone - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

MAURA C.'s profile image
MAURA C. 
on Birdeye

a year ago

After having a not so great experience with a competitor, I called PennyMac to complete my loan process. They were excellent and we had no issues completing the process. 

Business response:

Hi Maura - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

MARK J.'s profile image
MARK J. 
on Birdeye

a year ago

VERY EASY PROCESS. RUSS MARTIN WAS GREAT. 

Business response:

Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeffrey F.'s profile image
Jeffrey F. 
on Birdeye

a year ago

Rashawna was amazing. She walked us through every step with such professionalism and patience.  

Business response:

Thank you for taking the time to share your experience with us, Jeffrey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John S.'s profile image
John S. 
on Birdeye

a year ago

The only gripe is that to complete this transaction, it had to go through many hands. 

Business response:

Thank you for the support, John! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.