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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,262 reviews
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Thomas Jalosky I.'s profile image
Thomas Jalosky I. 
3 years ago

The gentleman I spoke to at PennyMac, made my refinance quick and seem less. Answered all questions completely and promptly, then expedited the experience. I would recommend to others, and will probably do this again in the future when we decide to renovate some things on the house. 

Robert S.'s profile image
Robert S. 
3 years ago

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William W.'s profile image
William W. 
3 years ago

every thing was on time 

CHRISTOPHER L.'s profile image
CHRISTOPHER L. 
3 years ago

Nicholas was responsive and set correct expectations. We ran into some issues on my investment refinance and he took them to upper management and got them resolved. 

Ray D.'s profile image
Ray D. 
3 years ago

Great. Very thorough 

Robert W.'s profile image
Robert W. 
3 years ago

A very pleasant experience. 

Alexander K.'s profile image
Alexander K. 
3 years ago

Amanda Picariello was so professional and wonderful. She made the entire experience a breeze. A+++ experience. Thank you, Amanda! 

Chad H.'s profile image
Chad H. 
3 years ago

Thanks for working with us Brandon. Everything turned out as we discussed 

JOHN S.'s profile image
JOHN S. 
3 years ago

The process was not smooth, too many calls to discuss - at almost every turn there were problems NO SONGLE point of contact TOO MANY requests for information - I asked at the start not to be bothered with multiple emails for information and that was ignored - this experience was so impersonal that I would not recommend PennyMac -Marica, when I spoke to her, she was helpful but it was infrequent talking directly to her! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,262 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.