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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,515 reviews
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TRACY S.'s profile image
TRACY S. 
on Birdeye

2 years ago

Amazing experience!! 😁 

German B.'s profile image
German B. 
on Birdeye

2 years ago

It was a great experience 

Robert A.'s profile image
Robert A. 
on Birdeye

2 years ago

Crystal always went above and beyond to keep me up to date with where we were in the application process. She always answered any questions I might have, in a thorough and helpful manner. She is terrific! 

MATEN S.'s profile image
MATEN S. 
on Birdeye

2 years ago

Pennymac worked with me to get what l was looking for and the customer service was great. 

Jennifer R.'s profile image
Jennifer R. 
on Birdeye

2 years ago

Great customer service associate. Absolutely applaude your associate Ian Burkhardt who walked me through it all. Give that man a raise or bonus. He earned it! He is who made it smooth and supported me. He is a great specialist. Kudos to him! 

Edgar Espinosa O.'s profile image
Edgar Espinosa O. 
on Birdeye

2 years ago

Charles Norice was extremely rude and impolite during the entire process. 

Nikki M.'s profile image
Nikki M. 
on Birdeye

2 years ago

I don't feel like I had to provide much and/or more than once. Anytime I emailed a question it was answered in a timely manner. Any errors that were made were corrected quickly. 

ALFRED P.'s profile image
ALFRED P. 
on Birdeye

2 years ago

Only 1hitch in the procedure our address was left off 1 document 

Patrick B.'s profile image
Patrick B. 
on Birdeye

2 years ago

Maxwell Mitchell was always polite and answered any questions we had. He was so nice and made us feel very at ease and comfortable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.