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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
NA
Business response:
Thank you for the positive review, Elizabeth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Your choice of appraiser was terrible. They just did a desk appraisal, but charged for a full appraisal.
Business response:
Hi Andrew - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire process was great. Everyone on the team was professional, informative,patient and helpful. Awesome team. Your company has two great assets with Faiza and Matthew.
Business response:
Thank you for taking the time to share your experience with us, Cheryl. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Nathan and Tanairy were great to work with. Incredibly responsive with excellent communication throughout the process.
Business response:
Hi Gregory - Your feedback is greatly appreciated. Thank you for the review.
Thank you for your professionalism, and quick response to all the issues!
Business response:
Thank you for taking the time to share your experience with us, Laszlo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Good overall experience!
Business response:
Hi Derrek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The entire process was extremely simple and easy. The staff kept me well informed of everything happening and what was needed. I truly value the ease of the process.
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
Jamie was impressive and assisted me through the whole process towards the end
Business response:
Hi Paul - Your feedback is greatly appreciated. Thank you for the review.
Thanks for everything
Business response:
Hi Hipolito - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,136 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.