PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,515 reviews
Select a rating
Christopher G.'s profile image
Christopher G. 
on Birdeye

2 years ago

Fast, on top of everything. Both paul and Ivan were great. Both made the process simple and I would definitely recommend them to family. 

Dominic T.'s profile image
Dominic T. 
on Birdeye

2 years ago

Great customer service. Very informative and helpful. 

JOSHUA K.'s profile image
JOSHUA K. 
on Birdeye

2 years ago

Expedient, courteous, and accurate! 

BRADLEY W.'s profile image
BRADLEY W. 
on Birdeye

2 years ago

The entire process was amazing and truly much better than I anticipated. From the start I was told of the entire process and the expected time frames. The process was a week faster than anticipated and they setup the entire process to include the closing in our home. Brittany was amazing to work with. 

Francisco L.'s profile image
Francisco L. 
on Birdeye

2 years ago

Sandi was very kind and accurate in the work she performed. She actually caught a slight hiccup that could’ve prevented the closing, but she was diligent despite the holiday schedule and communicated the matter right away and how to solve it, she helped me correct the situation and allowed us to close on schedule. Thank you Sandi. God bless you! 

Bridget B.'s profile image
Bridget B. 
on Birdeye

2 years ago

The process was very efficient and clear. I was communicated to consistently and when there were issues, they were resolved quickly. 

Ryan C.'s profile image
Ryan C. 
on Birdeye

2 years ago

GREAT Experience! 

Canan G.'s profile image
Canan G. 
on Birdeye

2 years ago

I LOVE YOU GUYS!!! 

Kristine L.'s profile image
Kristine L. 
on Birdeye

2 years ago

I was not involved in this process. My spouse initiated it and communicated with you primarily. I was asked for employment documents via email, then someone else told my spouse that I didn't need to submit them. Very confusing. Lastly, the process took far longer than I would have expected for a simple refi. I don't know what the delays were. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.