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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This time there was good communication. Joselyn was was very helpful through the process and explained everything completely. Joselyn was easy to get a hold of and if she was busy, she was quick to get back to me.
Norma was AMAZING!! She was so very friendly and so very helpful. I would share my experience with anyone and recommend Penny Mac for future homebuyers.
Let the potential borrower easily get in touch with people who are actually working on the loan! Have respect for the potential borrower's time. Deal honestly with customers. Have those same people respond to emails in a timely manner, or at the very least respond eventually! PennyMac apparently has ZERO interdepartmental communication; this was an ongoing, endless source of mistakes and delays. A potential borrower should be able to talk with someone familiar with the loan instead of getting a random person every time and... read more
Fast, professional and personal service.
My refinance was explained very well, I was given a timeline of events that was followed through down to the minute. It was a very pleasant experience.
Done with clarity and very timely
My refinance was approved in less than a week and I closed two weeks later. Amazing timing! Almost unheard of. Lowered my rate. Great communication.
I got my loan refinanced
Everything went smoothly, and a lot quicker than expected.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,518 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.