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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,518 reviews
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Christopher B.'s profile image
Christopher B. 
on Birdeye

2 years ago

great service overall 

RONETTE A.'s profile image
RONETTE A. 
on Birdeye

2 years ago

Easy and quick 

Donna W.'s profile image
Donna W. 
on Birdeye

2 years ago

Brenda was very polite and explained all paperwork we had to sign..she answered our questions to the best of her ability.. 

Lawrence Saccomanno J.'s profile image
Lawrence Saccomanno J. 
on Birdeye

2 years ago

Follow up was awesome. Communication was on point 

David P.'s profile image
David P. 
on Birdeye

2 years ago

Quick, professional, friendly and easy. 

Somnath D.'s profile image
Somnath D. 
on Birdeye

2 years ago

Multiple documentation received during closing had different information from the original closing document sent by email. The address on the last package is wrong. 

Cale S.'s profile image
Cale S. 
on Birdeye

2 years ago

So my experience with Kristina and Pascal were wonderful. Answered all my questions and kept me updated with the process the entire time. However, my experience with Hannah Brown was completely opposite. She ghosted me 2 weeks into the process and would not return my calls or emails to the point that my loan application expired and I had to restart with Pascal. 

Ricardo E.'s profile image
Ricardo E. 
on Birdeye

2 years ago

Excellent Experience 

Terry Gilbert S.'s profile image
Terry Gilbert S. 
on Birdeye

2 years ago

Chantel was so nice, and she was patient and explained everything in understanding terms. She followed up when she said she would to let us know how things were progressing. She was great in every aspect. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,518 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.