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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,518 reviews
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Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

To many people were involved 

Eric R.'s profile image
Eric R. 
on Birdeye

2 years ago

Overall had a very pleasant process going through my refinance. 

Quaterrial M.'s profile image
Quaterrial M. 
on Birdeye

2 years ago

To many conflicting stories , funds to close changed about 10 times , never got to review final loan docs till notary from title company showed me 

MARK S.'s profile image
MARK S. 
on Birdeye

2 years ago

Laci was very helpful and professional 

Eric W.'s profile image
Eric W. 
on Birdeye

2 years ago

The process was quick and easy would recommend... 

Scott R.'s profile image
Scott R. 
on Birdeye

2 years ago

Every thing 

Aaron L.'s profile image
Aaron L. 
on Birdeye

2 years ago

Great job…thanks! 

Nickolas H.'s profile image
Nickolas H. 
on Birdeye

2 years ago

If I would have had the real personal communication I requested and was promised multiple times during the process. No expectation was ever followed that was set in the beginning, and I feel like I just got farmed out for a refinancing that I could have gotten from anywhere else. Even after closing I still had no expectation on what to expect aside form automatically generated emails, and never heard from anyone again. I would never recommend Pennymac to anyone, and push to have anyone refinance out of this company due to... read more

Edward Sims I.'s profile image
Edward Sims I. 
on Birdeye

2 years ago

the processes was very easy for a person in his 80. i thank you for that. all questions were ans. in timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,518 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.