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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,520 reviews
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Joel D.'s profile image
Joel D. 
on Birdeye

2 years ago

Communication was great and the home buying process was smooth and simple. Lori Gibson gave me weekly updates consistently and I was never in the dark of what was going on with my process. Excellent experience! 

Darnell D.'s profile image
Darnell D. 
on Birdeye

2 years ago

Great experience 

James L.'s profile image
James L. 
on Birdeye

2 years ago

A plus ++++++++++ 

Christopher L.'s profile image
Christopher L. 
on Birdeye

2 years ago

Service link was unwilling to present another deed with my deceased wifes name removed. The death certificate was presented twice and this was my only request. They state that recording the death certificate which I had already done was enough, but it is something I wanted done for many reasons. So in order to get what I want I have to do the process then just did again. Also their customer service sucks, if they will process documents for pennymac again, I will not use them 

James A.'s profile image
James A. 
on Birdeye

2 years ago

Fast, accurate, professional, knowledgeable, service. 

Jack R.'s profile image
Jack R. 
on Birdeye

2 years ago

It's gone smoothly so far. 

Eugene K.'s profile image
Eugene K. 
on Birdeye

2 years ago

Excellent customer service from all team members. 

ALANA H.'s profile image
ALANA H. 
on Birdeye

2 years ago

Closing appointment went very smoothly. Loan process team Sean and Faye were great to work with. 

Daniel G.'s profile image
Daniel G. 
on Birdeye

2 years ago

Friendly, responsive, timely, patient. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,520 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.