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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,520 reviews
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Nathan M.'s profile image
Nathan M. 
on Birdeye

2 years ago

Made it easy and painless to refi. 

Alberto F.'s profile image
Alberto F. 
on Birdeye

2 years ago

Best loan experience ever!! 

Leonard B.'s profile image
Leonard B. 
on Birdeye

2 years ago

Signing the closing documents was tedious, and we felt she was cold, and less than pleased to be here, and explain things when requested. It was talking like talking to an automatron. 

COLLEEN T.'s profile image
COLLEEN T. 
on Birdeye

2 years ago

I honestly didn’t want to do a refinance due to all the paperwork I thought would be expected of me BUT to my surprise the whole process was easier than I could have ever imagined!!! Everyone I had to work with from beginning to end were so informative and pleasant and they helped me with anything I needed! This entire process took less than 3 weeks and I was on vacation at my sisters in another state when a notary came to have me sign all the paperwork taking not even 45 minutes!!! I would encourage anyone to finance their ... read more

Thomas R.'s profile image
Thomas R. 
on Birdeye

2 years ago

Received zero response from Zachary Knudsen when I had questions. He told me to reach out with questions, I did and there was no response. He also lied to me about what to expect concerning skipped payments. I feel played. 

Daniel C.'s profile image
Daniel C. 
on Birdeye

2 years ago

outstanding support team! 

DAVID S.'s profile image
DAVID S. 
on Birdeye

2 years ago

Clear communication, quick process!!! 10 STAR 

Jose M.'s profile image
Jose M. 
on Birdeye

2 years ago

It was an easy process. 

Emily B.'s profile image
Emily B. 
on Birdeye

2 years ago

Very informative, knowleadgeable and understanding 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,520 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.