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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
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Ronald A.'s profile image
Ronald A. 
3 years ago

My LO failed in asserting my proper W2 income to underwriting. W2 was $160,000 in 2020. In 2021 as of Dec. 1, employee paystub already showed $160,000 earned. Yet, because I also own 2 other companies of which i was not an employee, he reduced my W2 income to $5,700 monthly $68,400 - LESS than half my W2 income. I lost my locked rate of 2.25 for a 20yr loan as this caused delay, rates and pricing increased AND only after I addressed this with the LO did he realize the error, and then I was then offered a 30yr year loan at 2.... read more

Hibest A.'s profile image
Hibest A. 
3 years ago

Thank you so much. 

Ronald M.'s profile image
Ronald M. 
3 years ago

Everything proceeded in a timely fashion, just as we were promised. Thanks 

Daniel L.'s profile image
Daniel L. 
3 years ago

The only issue that I had was PennyMac was calling for payment before funding. Also the Title co was underfunded $25 that I am taking care of now. 

Jared S.'s profile image
Jared S. 
3 years ago

I don't wish to give a review but everything was great. 

Darrel R.'s profile image
Darrel R. 
3 years ago

Our refinance loan was explained and handled very professionally. Amanda made it all very clear and understandable. It took a little longer than we thought it would but it all worked out great in the end. 

Seana C.'s profile image
Seana C. 
3 years ago

Update frequency and quality of information. Call backs and follow through were excellent. Thank you Brandy 

Bradley B.'s profile image
Bradley B. 
3 years ago

Good experience 

Alexis Rotkowitz K.'s profile image
Alexis Rotkowitz K. 
3 years ago

The loan process was quick, easy, and professionally done. No complaints. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.