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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone at PennyMac was amazing throughout the process
Wonderful experience from start to finish. If you are unsure about refinancing, Penny mac will answer all your questions and they keep in touch, letting you know what is happening each week. Thank you for assisting us to refinance our home.
Everything was easy simple and fast.
The Penny MAC team, from my initial contact to every member that worked on our loan, was always very clear and communicative with all document requests and changes to our closing. They wanted to insure that we were getting the best loan to fit our needs. and worked hard to make sure we closed well within our expected date. I am so glad that I used Penny MaC and have recommended them to others.
My refinancing process went smoothly working with Winston and Antonae, they both explained everything clearly, answering all my questions promptly. Closing went as planned Making the overall experience painless. Thanks for all your help!
Everything was explained clearly and concisely. The time frame was explained and honored. There were no hiccups or delays. Everyone involved was professional and friendly.
I've used PennyMac for years, and they've always been great! Best customer service I've ever experienced with a home loan provider. The thing that stands out the most for me is their communication. They are ON IT when it comes to communicating with me. They call or email weekly, and let me know what's happening at every step. I highly recommend PennyMac for a refi or new home loan.
Was kept up to date on the status during the loan process, which was really appreciated.
Everything went pretty smooth but it seem like I talk to a number of different people and someone asked me the value of my house and I said I didn’t really know that I only know what I’m paying for it and then they gave me a number higher than I expected. Then when it came down to the closing I asked about it and he said he don’t know where they got that number from because you have to pay to have the house appraised. It wasn’t a problem I just asked about something that was said to me. But overall everything went well. Tha... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,521 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.