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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you Bethany and team for making our Refi such a pleasant experience.
Better communication, and to many hands in one pot to answer questions we had.
Very helpful and quick to respond! Would recommend for refinancing!
The experience was great
Had a very pleasant experience from start to finish. My loan officer Tom did not pressure me to get into a loan but really listened to my concerns and provided me with options. Whole loan process was efficient. Definitely recommending to anyone wanting to purchase or refinance.
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Pennymac offers the best loans rates and I have spoken to a lot of knowledgeable people. I just had problems with the loan agent assigned to me. My loan agent did not have any knowledge regarding my situation and gave me the wrong information every time which caused me time about 2 months from the original day I was suppose to close. She also had to ask a supervisor everytime I have any questions. Very poor service and knowledge from my agent. But as far as PennyMac go's I love it! I would recommend to friends and family.
Great service that I enjoyed from PennyMac. The process was smooth and on time. Some of the forms and process I had a problem Understanding what was being requested but Jay Kneeland was especially helpful and patient. I am especially happy because he has saved me from over paying for my house a small fortune.
There is not anything I can think of to make it great
PENNYMAC has a 4.5 star rating with 48,521 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.