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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clear and concise direction and process for the most part and closed within given time frame.
Lots of outreach, understood my situation with an ex husband and getting him off the loan. They seemed to understand the importance of us being separate and dealing with the documents separately.
Awesome would do it all over again. Thank you so much.
The process to refinance was quick and easy. There was constant communication about what was needed to continue with the process. Closing was quick and convenient, overall it was a great experience.
The whole experience was smooth and quick. I enjoyed being able to use the online m.a.c tool. Everyone was very helpful and professional. Thank you.
I was guaranteed a 2.8 interest rate. I closed with a 3.8. To make it even worse, the person responsible flat out denied he offered me 2.8 when that was the reason I went with Pennymac over the other lender. Very dishonest. I will soon be refinancing my loan with someone else and never work with Pennymac again.
Michelle Lofton was amazing and is the only reason I made to the end of this process. Ma’am thank you for all you did to follow up with me. Answering100 questions with accuracy.
Everyone was great, Julie called when she said she would and made sure I knew where I was in the process. She was very upfront and cordial. The whole process was smoother, more convient, and better executed then when I got my original home loan at a brick and mortar local bank. The local bank made me come back multiple times to sign documents they forgot about but with Pennymac the mobile notary came to me and I had my money a week later!
Comunicación was poor
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,016 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.