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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,523 reviews
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Yolanda G.'s profile image
Yolanda G. 
on Birdeye

2 years ago

Process was quick and easy 

Hilda H.'s profile image
Hilda H. 
on Birdeye

2 years ago

From start to finish I was talking, or was text from different people from the team. All of them were very nice,but at times I was scared, like am I really talking to the Penny Mac team,only because their are so many scam going on. The delay of this process was on us.With two deaths, a covid scare, home repair confusion, things still got done. Over all, All I have to say is Thank you Hilda Kuklinski, and all of the Penny Mac team that helped in this process to help Tony and I. Oh and your Technical team is the best ... read more

WILLIAM B.'s profile image
WILLIAM B. 
on Birdeye

2 years ago

PennyMac provided a smooth, structured (ReFi) loan process; beginning with a detailed up-front loan process explanation and followed up with weekly progress updates. Concerns/questions were answered in timely manner and the loan completed in stated timeline. 

Gabriela F.'s profile image
Gabriela F. 
on Birdeye

2 years ago

The proces wasnot long and mot complicated 

Mostafa T.'s profile image
Mostafa T. 
on Birdeye

2 years ago

You did an amazing job and thank you for helping us 

Susan M.'s profile image
Susan M. 
on Birdeye

2 years ago

Danyell was on top of things all the way through. 

SUNDAY A.'s profile image
SUNDAY A. 
on Birdeye

2 years ago

Being able to access directly your loan officer instead of receiving different info from different people. 

ALFRED M.'s profile image
ALFRED M. 
on Birdeye

2 years ago

Janet was very pleasant, knowledgeable, and most of all very patient with my lack of computer skills. Janet is definitely an asset to the company, It was a pleasure talking to her, 

Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

It was simple 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.