This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Not having constant last minute changes.
It was difficult to get ahold of the people I needed at PM when I needed them. It all ended up working out fine, but the web interface made document access difficult sometimes, it kept opening new applications causing annoying phone calls and letters etc etc
The constant updates, even thou I was asked for docs I had already given.
I don't want to leave a comment
Process was very easy!
Everything was exactly as expected and done in an expedient fashion
Very helpful in completing the process, very professional when communicating with individuals over the phone and email.
Pennymac staff made the refinance experience very easy despite the everyday challenges due to Covid-19 and it's variations. I thank my Loan officer/Representative for being patient with me and enlightening me of the process from start to finish .
Clear concise and easy language used to communicate and it helped us be confident in decisions made by us through the process.
PENNYMAC has a 4.4 star rating with 48,254 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.