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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,256 reviews
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Billie S.'s profile image
Billie S. 
3 years ago

The process went smoothly. I think I was mis-understood when I asked when our money would be deposited. I still haven’t gotten it. 

David T.'s profile image
David T. 
3 years ago

Shalom was great at keeping me aware of where we were in the process and letting me know if there were things that I need to provide. 

Michael P.'s profile image
Michael P. 
3 years ago

Five stars! 🌟 everything was really fast and easy to do with my busy work schedule, highly recommend Yesenia Robledo, she's great and highly professional 👍 

Scotty V.'s profile image
Scotty V. 
3 years ago

thanks to all 

Suzan King C.'s profile image
Suzan King C. 
3 years ago

Lack of communication - lack of accountability-no return calls - dismal attitude 

James L.'s profile image
James L. 
3 years ago

Fast deposit 

Bhupendra G.'s profile image
Bhupendra G. 
3 years ago

before loan signoff ,receiving calls on time , As soon as I signed I am not able to reach her ...made multiple calls. I was surprise with loan disclosure document received from Title agent ,I should have got that in advance ...two docs are missing and not uploaded on time . 

Michael M.'s profile image
Michael M. 
3 years ago

Everything went smoothly and quickly. Thanks for making this process easy. 

Charles Styron J.'s profile image
Charles Styron J. 
3 years ago

Paulette always went above and beyond to assist and answer any questions or concerns I had. She made the entire process as easy and seemless as possible. She should be recognized and compensated for her expertise and friendliness. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,256 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.