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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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Russell J.'s profile image
Russell J. 
on Birdeye

2 years ago

5 star very easy to work with always knew what was going on .Really enjoyed the fact I got an email and call every week letting me know what was going on . I will always be thankful for the way I was treated 

SYLVIA W.'s profile image
SYLVIA W. 
on Birdeye

2 years ago

Very friendly and helpful. 

Christopher D.'s profile image
Christopher D. 
on Birdeye

2 years ago

Lack of communication was a major problem. We had our closing cancelled several times. Once, I was not even told about the cancellation. The other two times it was cancelled, I had to call and ask if we were closing the evening before. 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Had trouble reaching agent. Did not make corrections as requested. Had to request multiple times. 

Maria K.'s profile image
Maria K. 
on Birdeye

2 years ago

The application started in Nov, we closed in January. No lag on my part, I submitted all requested docs immediately or in less than 24 hours. I completed a refi in Oct with another bank & end to end process only took 2 weeks. 

Cameron B.'s profile image
Cameron B. 
on Birdeye

2 years ago

The streamlined refinance was quick and relatively painless. Exactly like they said it would be. Thank you! 

Jessica L.'s profile image
Jessica L. 
on Birdeye

2 years ago

Nothing at all 

Jesus R.'s profile image
Jesus R. 
on Birdeye

2 years ago

Very pleased with Pennymac! 👍 

TRAVIS A.'s profile image
TRAVIS A. 
on Birdeye

2 years ago

Quick and simple process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.