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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,136 reviews
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Michael G.'s profile image
Michael G. 
a year ago

Thanks! 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Stacey V.'s profile image
Stacey V. 
a year ago

Excellent communication throughout the process. Calls, emails, and text were spot on, not redundant. Options and instructions on document uploads are fantastic. 

Business response:

Hi Stacey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nathan M.'s profile image
Nathan M. 
a year ago

Loan officer was nice and friendly and got back to me quickly when I had a question  

Business response:

Hi Nathan - Your feedback is greatly appreciated. Thank you for the review. 

Patricia G.'s profile image
Patricia G. 
a year ago

More convenient & less stressful to disburse checks electronically to customer’s credit card debtors.  

Business response:

Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David S.'s profile image
David S. 
a year ago

Right from the beginning pennymac guided me through every step and made my experience very nice 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Cory G.'s profile image
Cory G. 
a year ago

NA 

Business response:

Hi Cory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kathryn S.'s profile image
Kathryn S. 
a year ago

Service was great! 

Business response:

Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amaro S.'s profile image
Amaro S. 
a year ago

Anna Eng is amazing. Her level of professionalism is amazing. She defined made the whole process easy to understand from beginning to end.  

Business response:

Thank you for taking the time to share your experience with us, Amaro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kris D.'s profile image
Kris D. 
a year ago

Had such a pleasant experience the 1st time we decided to do a second loan with PennyMac.  

Business response:

Thank you for taking the time to share your experience with us, Kris. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,136 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.