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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great!
Very quick, and handled very professionally.
It was one request after another from October-Jan. Process seemed to drag on and on and sometimes Ms. Stafford didn't communicate what was needed until I asked her then would receive no communication back from her to be sure nothing else was required. We had no confidence the refinance would actually happen.
PennyMac made everything go smooth and effortless on my side!!!
Very easy process and quick
Wonderful!
It’s not Nayely fault, I was set up with her while she went on vacation for 2 weeks.. I did 2 refinances at one time which created some confusion for you guys Internally, her manager never called me back… I got set up for my signing and the docs weren’t there I waited at the title office for 1 hour having to call in to the loan doc person who Clotilde not talk to me.. every time I talked to someone there was a different answer.. I literally called in every 2 days to make sure everything was cleared up and the docs were sup... read more
Excellent!
I was guided through each document and the ones needing signing accurately, documents were explained accurately and I felt comfortable signing with the agent , Thank You again !
PENNYMAC has a 4.4 star rating with 49,319 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.