PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
Audy D.'s profile image
Audy D. 
on Birdeye

a year ago

N/A 

Business response:

Hi Audy - Your feedback is greatly appreciated. Thank you for the review. 

Jackie T.'s profile image
Jackie T. 
on Birdeye

a year ago

I would like to thank and praise Stephanie and Faiza for all the hard work and diligence. These Ladies made me feel comfortable throughout the entire process. The communication and prompt follow up calls really eased any anxiety. I’m truly grateful! 

Business response:

Hi Jackie - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

MICHAEL A.'s profile image
MICHAEL A. 
on Birdeye

a year ago

Outstanding staff, who kept me informed and assisted us during the process especially Nancy Olivas. She was extremely helpful. Thank you 

Business response:

Thank you for the positive rating, Michael! We hope you have a wonderful day. 

Brian G.'s profile image
Brian G. 
on Birdeye

a year ago

Jamie was fantastic to work with-very personable, attentive, and extremely friendly. 

Business response:

Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ELIAS F.'s profile image
ELIAS F. 
on Birdeye

a year ago

Everyone and everything was great! Great options, Great Staff, and Great Timely Fashion! Thank You!  

Business response:

Hi Elias - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

STACIE M.'s profile image
STACIE M. 
on Birdeye

a year ago

Barry was phenomenal and very professional and understanding. He explained the process in Detail. His professionalism is outstanding.  

Business response:

Hi Stacie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Trent C.'s profile image
Trent C. 
on Birdeye

a year ago

Kaitlyn Russell was my POC for the processing portion of this loan. I can't emphasize how much of an asset she was to have her processing the loan for me. I look forward to hopefully working with her again in the future for my next property.  

Business response:

Thank you for the positive rating, Trent! We hope you have a wonderful day. 

Freddie W.'s profile image
Freddie W. 
on Birdeye

a year ago

Throughout the loan process my Mac team displayed professionalism, they made the loan process very simple. Ty very much  

Business response:

Hi Freddie - Your feedback is greatly appreciated. Thank you for the review. 

Darrell R.'s profile image
Darrell R. 
on Birdeye

a year ago

The company following up with after the fact. Was awesome  

Business response:

Hi Darrell - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.