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About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Claudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered.
your agents were knowable and very helpful
Penny Mac always does a great job when closing my loans
It was difficult and misleading! I did not get a better interest rate; I was deceived! With my credit and small amount of debt, I should have received a better interest rate! I am paying a larger mortgage note now!
The appraisal was not ordered when I was told, took two weeks to get the appraiser to my house by and only after 4 or 5 calls specifically about this subject. Also, the title company completely failed to understand the previous loan, asking repeatedly for paid in full letters that I had already provided. Again, it took multiple phone calls to straighten out the matter and wasted a lot of time. Because of these issues, the loan closed well outside the expected 30 days and no delay was caused by me or by any lack of provid... read more
Great work, awesome communications, highly recommend!!!!
People were helpful and kind.
I felt like there were too many people involved in the communication and that had access to our personal financial information.
Friendly, great service
PENNYMAC has a 4.4 star rating with 48,256 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.