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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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David G.'s profile image
David G. 
on Birdeye

2 years ago

Thank you for the clear explanation of what was expected, great communication and a simplified process. A very good experience for us. 

Lauren M.'s profile image
Lauren M. 
on Birdeye

2 years ago

It was one request after another from October-Jan. Process seemed to drag on and on and sometimes Ms. Stafford didn't communicate what was needed until I asked her then would receive no communication back from her to be sure nothing else was required. We had no confidence the refinance would actually happen. 

Elizabeth U.'s profile image
Elizabeth U. 
on Birdeye

2 years ago

The person that came to do the closing at my house was amazing! Very helpful! 

Brad R.'s profile image
Brad R. 
on Birdeye

2 years ago

Joe and the team at penny mac made it quick and easy to refinance my home loan 

Augustus M.'s profile image
Augustus M. 
on Birdeye

2 years ago

Easy and accurate. 

Melissa E.'s profile image
Melissa E. 
on Birdeye

2 years ago

PennyMac made everything go smooth and effortless on my side!!! 

CHRISTOPHER D.'s profile image
CHRISTOPHER D. 
on Birdeye

2 years ago

Very easy process and quick 

Asia A.'s profile image
Asia A. 
on Birdeye

2 years ago

Wonderful! 

Manuel A.'s profile image
Manuel A. 
on Birdeye

2 years ago

It’s not Nayely fault, I was set up with her while she went on vacation for 2 weeks.. I did 2 refinances at one time which created some confusion for you guys Internally, her manager never called me back… I got set up for my signing and the docs weren’t there I waited at the title office for 1 hour having to call in to the loan doc person who Clotilde not talk to me.. every time I talked to someone there was a different answer.. I literally called in every 2 days to make sure everything was cleared up and the docs were sup... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.