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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Richard G.'s profile image
Richard G. 
3 years ago

Great service 

Clarence C.'s profile image
Clarence C. 
3 years ago

Thank you for being so inspiring during the time we were doing business together. God bless you all 

Kevin F.'s profile image
Kevin F. 
3 years ago

Good experience 

Jacqueline C.'s profile image
Jacqueline C. 
3 years ago

Everything went well I just wish I could contact my loan agent directly. 

MICHELLE M.'s profile image
MICHELLE M. 
3 years ago

Simple, clear process. And I appreciated the convenience of the remote closing 

Mary H.'s profile image
Mary H. 
3 years ago

Easy to work with and reassuring 

Linwood R.'s profile image
Linwood R. 
3 years ago

I've purchased 7 or 8 homes during my life . All with mortgages. Bought 5 or 6 "expensive" cars with loans. Longest loan/mortgage process took month and a half. THIS LOAN TOOK 3 AND 1/2 MONTHS!...(Oct./21 to Jan./22). Everyone I dealt with was friendly and professional (Customer Service) .... but the people doing the actual loan (who I didn't deal with......(Title Co. ?), didn't seem to really know or care what they were doing. Constantly asking for same paperwork over and over . Sometimes would not be able to give them ... read more

Tegen M.'s profile image
Tegen M. 
3 years ago

We kept getting ask for the same document over and over again, we were supposed to close within 6 weeks but it was pushed out to a few months because of the slow response. 

Owen Glenn B.'s profile image
Owen Glenn B. 
3 years ago

The process was over all good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.