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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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JACOB J.'s profile image
JACOB J. 
on Birdeye

2 years ago

It was great! 

Jennifer U.'s profile image
Jennifer U. 
on Birdeye

2 years ago

Processing my VA IRRRL was quick and simple. Pleased with my new refinance rate too. Thank you! 

Lynnea W.'s profile image
Lynnea W. 
on Birdeye

2 years ago

If every member from my loan officer to every member of my MAC team were as good as Blake and Jose. They both listened, explained and responded to all my concerns and kept in touch with me especially Blake. One MAC team member had no clue to what she was talking about and was very rude. I called and requested my loan officer call me back four times and never once did I receive a call back. So if everyone was as considerate and helpful as Blake and Jose, it would have been a perfect experience. 

Patrick C.'s profile image
Patrick C. 
on Birdeye

2 years ago

I never worked with Dane Kilbourne. I was in contact with Travis Vorbeck. After the initial phone call to complete the application he emailed and answered one question. After that I didn't hear from anyone at PennyMac until the attorney contacted me before the closing. 

Linda B.'s profile image
Linda B. 
on Birdeye

2 years ago

Very quick, and handled very professionally. 

Mary O.'s profile image
Mary O. 
on Birdeye

2 years ago

Overall the Pennymac team kept things rolling. Can’t say the same about the title company. But it still got accomplished just took longer. 

Daniel A.'s profile image
Daniel A. 
on Birdeye

2 years ago

Katherine was sending weekly updates and contacted me when necessary. 

Engels Contreras De A.'s profile image
Engels Contreras De A. 
on Birdeye

2 years ago

Excellent! 

Sean T.'s profile image
Sean T. 
on Birdeye

2 years ago

I was guided through each document and the ones needing signing accurately, documents were explained accurately and I felt comfortable signing with the agent , Thank You again ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.