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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Julianna was awesome! She listened to my concerns, tackled them, and ask what solution would convince me that refi was a good option. Then, she exceeded those goals! Super happy we waited to refi and had a knowledgeable professional to assist me in getting the best rate I qualified for with least amount of fees. Do no regret one bit! Thank you for proving customer service still exists.
Great and easy process!
I was told what my new payments would be if I went through with the refinance. During the process I was given several different closing disclosures with different numbers. On the day of the closing I got still different numbers and a higher payment than was ever agreed on. Also I was told that with the VA IRRL the recoup time had to be less than 36 months. According to our closing documents mine is now 48 months. Our payment is $18 higher than originally agreed on (about $6,500 more over the life of the loan). More con... read more
THANKS FOR DOING IT SO FAST.
great service by Paul. very pleased.
Easy and smooth
Amazing experience with PennyMac from start to finish! Excellent customer service, very knowledgeable staff!
Very easy process and a quick turn around from start to finish
Thank you for the great service!
PENNYMAC has a 4.4 star rating with 49,319 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.