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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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MARCUS S.'s profile image
MARCUS S. 
on Birdeye

2 years ago

Too many different people calling and not recording last communication in the system. Payment changed alot, closing date changed several times, closing location and time changed. Mobile notary never printed me copies from closing. 

JACOB M.'s profile image
JACOB M. 
on Birdeye

2 years ago

No one is on the same page. Instructions were given differently depending on who you talked to. I expressed my concern with the closing payouts being wrong and nothing was done. I did what I was advised to do and it was still the wrong way and was to late to fix. 

Willie M.'s profile image
Willie M. 
on Birdeye

2 years ago

Everyone was very helpful 

Shantae P.'s profile image
Shantae P. 
on Birdeye

2 years ago

It was definitely worth it, good time to sell with the way everything's going in life today. PennyMac was and still a great company, Joselyn Nieves was great she explained everything to me and if she couldn't she got back to me about it,loved that about her in fact I didn't even have to switch my mortgage company I'm still with the team . Thanks Penny Mac Shantae Patrick 

Robert K.'s profile image
Robert K. 
on Birdeye

2 years ago

Great experience everything went very smooth and a lot faster than I expected 

Jesse P.'s profile image
Jesse P. 
on Birdeye

2 years ago

Great working with leah 

Andrew H.'s profile image
Andrew H. 
on Birdeye

2 years ago

She explained the process, and had a great attitude and personality, she made the experience very easy . 

RYAN W.'s profile image
RYAN W. 
on Birdeye

2 years ago

Great! Thank you very much! 

Rommel A M.'s profile image
Rommel A M. 
on Birdeye

2 years ago

Fast and easy service, thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.