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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,528 reviews
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DEBRA GOLDSTEIN P.'s profile image
DEBRA GOLDSTEIN P. 
on Birdeye

2 years ago

Great service, very patient w me 

JACOB M.'s profile image
JACOB M. 
on Birdeye

2 years ago

No one is on the same page. Instructions were given differently depending on who you talked to. I expressed my concern with the closing payouts being wrong and nothing was done. I did what I was advised to do and it was still the wrong way and was to late to fix. 

Willie M.'s profile image
Willie M. 
on Birdeye

2 years ago

Everyone was very helpful 

Shantae P.'s profile image
Shantae P. 
on Birdeye

2 years ago

It was definitely worth it, good time to sell with the way everything's going in life today. PennyMac was and still a great company, Joselyn Nieves was great she explained everything to me and if she couldn't she got back to me about it,loved that about her in fact I didn't even have to switch my mortgage company I'm still with the team . Thanks Penny Mac Shantae Patrick 

Caleb S.'s profile image
Caleb S. 
on Birdeye

2 years ago

Brianna was great, no complaints. 

Nathan V.'s profile image
Nathan V. 
on Birdeye

2 years ago

I like the clear and concise understanding throughout the process. Getting updates periodically on how the loan Is nice too. Great experience! 

Chester Hall J.'s profile image
Chester Hall J. 
on Birdeye

2 years ago

Communications, Promptness, Friendly service, Professionalism and Knowledge were the cornerstone of our experience with Nancy and the M.A.C. team. Thank you. 

Demethrus G.'s profile image
Demethrus G. 
on Birdeye

2 years ago

Awesome customer service 

Shannon B.'s profile image
Shannon B. 
on Birdeye

2 years ago

Kelvey was very helpful when I had trouble sending documents. Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,528 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.