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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
everyone Was very poised and Professional and knowledgeable
Business response:
Hi John - Your feedback is greatly appreciated. Thank you for the review.
He always stayed in contact so that any issue I was able to handle that same day
Business response:
Thank you for the positive review, Jeffery! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
More personal contact advising us the progress.
Business response:
Thank you for the positive rating, David! We hope you have a wonderful day.
The team group is a fantastic concept I was always able to speak with someone with my concerns.
Business response:
Hi Wanda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
My representative Anna was very helpful, and supportive throughout the process. I am very grateful for her help.She deserves a big raise.
Business response:
Hi Ronald - Your feedback is greatly appreciated. Thank you for the review.
Barry Morrow and Adam did an amazing job with us taking out equity.They both were helpful. Barry kept us informed and answered any questions I had. It was a fast and smooth process. I would definitely recommend them to our family and friends.Thank y
Business response:
Thank you for the positive rating, Senessa! We hope you have a wonderful day.
I loved working with y’all and the support I received from the entire team! Thank you!
Business response:
Thank you for the support, Robert! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
I have had several mortgages over the last 40 years and PennyMac - by far - is the worst. I’ve never been late with a mortgage payment - NEVER! They insist I have a late charge of $49 from a lender they purchased my loan from. It’s untrue, but when asked to show proof, PennyMac says I have to show that I DON’T OWE THEM $49! To get my records costs more than $49! They can’t even tell me what month the charge relates to. Next stop - consumer protection agencies. Never borrow from PennyMac. If they buy your loan, refina... read more
Business response:
Hi Brian - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
everyone I talked to was friendly and very helpful.
Business response:
Hi Carol - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.