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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was required to travel to meet my notary when they were scheduled to come to me. Additionally a closing document needed to be signed and sent again to the complete the process after I had already traveled to the notary and signed and completed all required forms.
My goal was to get rid of PMI
Very informative any questions I had they answered professionally
Darrel Was great … the loan officer Jordan was harsh to work with
To many people in this process. No communication between each other. Asked several times by different people to send paperwork I already sent
Great experience
It was a simple and easy process
Great great Did I sayyyyu Great all the way around
The process took over 60 days and a lot of follow up to find out why it was taking so long. The response was always, "we have everything we need from you but have to escalate your file to have some items checked off or removed". The closing date was supposed to be 12/23/21 but we did not close until 1/11/2022 and have yet to receive the settlement cash-out, 4 days later. I had to call to request a manager assist to move my file along. Kelvey Beckcs was great but the negative expereience we had had nothing to do with anything... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.