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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
was very pleased with the communication.
5 stars great service
They made every step of the way so easy.
Easy to work with
I had to reschedule our signing 3 times because of miscommunication. I also received numerous emails about 0.50% Lender Credit + $1,100 Off which I do not see in my Data Proof Sheets. I talked to Angie about these savings and she assured me they would be taken care of. I received this particular email on 12/2 and it said the deadline was 12/31/2021. It almost feels like I was taken advantage of.
Quick and easy process and the team was very responsive and helpful. We are repeat customers and low rates and quick and helpful service is the reason for that.
Jamie was great to work with. Very professional.
I was also very much helped by Travis. He was great!
I breezed through the first three quarters of the process. Then I was asked to provide a record of additional savings funds. They would not take my wife's saving account. when I sent in my savings for more than what was asked, they would not take a printout with the banks stamp and a bank officers' signature on it. The cash back loan is not supposed to need a customer to provide reserve funds. What was that all about. I almost went with B of A. Even Key bank said they would have treated me better. Marcia and Jimmie were the ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.