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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,528 reviews
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Ashleigh S.'s profile image
Ashleigh S. 
on Birdeye

2 years ago

They were already my mortgage lender. Refinance was a quick and easy process. 

Jose S.'s profile image
Jose S. 
on Birdeye

2 years ago

Follow up with everything 

Rolando D.'s profile image
Rolando D. 
on Birdeye

2 years ago

Great follow through and communication. Easy loading of required documents 

Roy B.'s profile image
Roy B. 
on Birdeye

2 years ago

when we had a question, karina was not always available. someone else on the team would answer. none of them could answer and said they would get back to us. they never did. we did talk with one person whose name is richard herrera and was able to answer my questions & was a great help. 

Kasey P.'s profile image
Kasey P. 
on Birdeye

2 years ago

I had to start all over because I wasn’t told photos had to be in to keep it going, I was told to “expedite” they would need to be in. The reason they were late was because the appraiser and lender kept us bouncing back and forth trying to figure out specifications for a needed repair. After resigning to the fact I’d have to start over, everything moved faster, even though I’d have to resubmit everything. When we got to closing, the notary was sent incorrect papers that we were told if we wanted the loan to go through, we sh... read more

ANTHONY O.'s profile image
ANTHONY O. 
on Birdeye

2 years ago

Had a good experience with PennyMac Re fiance 

JEFFERY B.'s profile image
JEFFERY B. 
on Birdeye

2 years ago

It was super easy. 

Ray C.'s profile image
Ray C. 
on Birdeye

2 years ago

i was treated with respect. 

Geoffrey N.'s profile image
Geoffrey N. 
on Birdeye

2 years ago

The communication was terrific and clearly presented throughout the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,528 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.