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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was super easy.
The overall experience was clear and simple. When things were requested it was very clear what was being asked for.
Better communications inside your company structure it just seemed like one person did not know what the other one was doing and handling all the paperwork and getting documents and even confirming things but overall it was it OK experience for me
I absolutely LOVED working with Sandra and Gavin Sears. There were some outstanding questions I had, that made me a little uncomfortable, that Sandra answered properly and promptly to put me at ease!!!!! The main purpose why the disconnect, is those questions were more for my processor or Underwriter, which I feel Gavin doesn't deal with often. Now, there were some colleagues on my loan team that I interacted with when Sandra was unavailable that may want to reconsider their attitudes or advice, especially without all detail... read more
My experience was awesome.
Took longer than expected. Faye wasn't very pleasant nor responsive. Too many different people to speak with. I was way more proactive than PennyMac. Brett Fraser was AWESOME however. Thank goodness for him. He took care of everything
Ray lane is really nice and supportive lady she helps us for refinancing our house we are so much satisfied from her work .
Everyone at the MAC team was great. They told me exactly what documents were needed and it went very smooth. The notary that came to the house to close was very well prepared. It was great!!
Everything went extremely well. They were very good at communicating all the info needed
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,528 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.