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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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HEATHER M.'s profile image
HEATHER M. 
on Birdeye

a year ago

The PennyMac Team made the streamline loan a simple, and stress free task for me. Thank you! 

Business response:

Hi Heather - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Eric D.'s profile image
Eric D. 
on Birdeye

a year ago

N/a 

Business response:

Hi Eric - Your feedback is greatly appreciated. Thank you for the review. 

MICHAEL L.'s profile image
MICHAEL L. 
on Birdeye

a year ago

A very pleasant and professional experience. 

Business response:

Thank you for the positive rating, Michael! We hope you have a wonderful day. 

GEORGE H.'s profile image
GEORGE H. 
on Birdeye

a year ago

the whole experience was great and conducted with professionalism 

Business response:

Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tracie T.'s profile image
Tracie T. 
on Birdeye

a year ago

First Adam was excellent. I had so many questions and he patiently listened and responded. Great customer service from everyone  

Business response:

Thank you for taking the time to share your experience with us, Tracie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Raymond M.'s profile image
Raymond M. 
on Birdeye

a year ago

Having a house built in another state was in itself a stressful event. Our lender agent, Anna Eng, was there with us every step of the way, Anna addressed all of our concerns, and went above and beyond to keep us informed on the entire process.  

Business response:

Hi Raymond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Alexander Velasquez S.'s profile image
Alexander Velasquez S. 
on Birdeye

a year ago

Very satisfied with the process. 

Business response:

Hi Alexander - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Linda R.'s profile image
Linda R. 
on Birdeye

a year ago

The PennyMac Team was helpful and efficient in processing the loan I requested and the whole process took 30 days from application to funding. I'm very pleased with PennyMac's service.  

Business response:

Thank you for the positive rating, Linda! We hope you have a wonderful day. 

Regina T.'s profile image
Regina T. 
on Birdeye

a year ago

Tanairy excellent loan officer!!! 

Business response:

Hi Regina - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.