PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
Select a rating
Clifford L.'s profile image
Clifford L. 
3 years ago

I think we had to many representatives changes. Wish we'd had LaRonda Hyde throughout the entire process. We felt she was only one who actually cared for us as customers 👍 

TAMARA S.'s profile image
TAMARA S. 
3 years ago

Devin was informative and patience. 

Kathryn C.'s profile image
Kathryn C. 
3 years ago

Clarity and continuity. With the staff being scattered all around it seemed like they did not have great communication. We started to feel like no one really knew what was going on with our loan. 

Jacqueline G.'s profile image
Jacqueline G. 
3 years ago

Great experience. All questions answered and felt that my needs were met. 

ANDRE S.'s profile image
ANDRE S. 
3 years ago

Devin was great 

William S.'s profile image
William S. 
3 years ago

Overall, the refinancing experience was exceptional. Everyone took the time to make sure I understood the process that eased my worries. Penny Mac is concerned with customer service and it shows! 

PETER K.'s profile image
PETER K. 
3 years ago

good job, thank you 

JEREMY L.'s profile image
JEREMY L. 
3 years ago

I have been encouraging friends to use Pennymac! Thank you for a great experience! 

Brian T.'s profile image
Brian T. 
3 years ago

Cindy was amazing and very supportive throughout the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.