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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I really appreciated the communication that Noemy provided for the most part. I was frustrated with having a closing date set and then additional documentation being required (formal payoff for a separate mortgage that funds from the cash out were being direct to) less than 24 hrs from closing, which pushed the closing back and disrupted my plans. It is most likely not Noemy’s fault, but it would have been good to have that requested much sooner.
When ever there were questions or concerns, Shalom was very prompt and curious. Super easy to work with.
The experience was very good. The paperwork was correctly explained to me and the process was smooth and tomely
Great people to work with very professional and fast to get to close great experience
Easy process and Noemy has been following up with us promptly. We are glad to have her.
Numbers kept changing a little bit
Paulette and the team were always available and Paulette took time out to verbally communicate to us which eased the process greatly! We were never left guessing on the status of the loan and that was greatly appreciated. The loan process was smooth and quick thanks to their quality of work.
Process was easy
Customer service was amazing everyone involved was amazing answered all my questions with no hesitation my overall experience was amazing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,535 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.