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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our refinance process was very streamlined and painless. Any questions I had were answered very quickly and I appreciated their reminders when I would forget something. Highly recommend Andrew & team.
Nathaniel and other non licensed agents answering the phone were awesome. Amanda Webb is your missing link. She changed the conditions and figures 4 times with no communication to me. She even tried to slip in a charge for points without a word to me.
Entire process was simple from beginning to end. We have worked with the PennyMac team for multiple closings and are never disappointed!
Great job. Easy and pleasant.
Better communication. A verbal review by a member of my pennymac team of the closing documents with explanations would have made it better. Signing off electronically gets pennymac off the hook for providing great customer service. On the day of the close I expect a member of my penny team that I have previously talked to be available. That was not the case. After three attempts by me, the closing specialist finally returned my call. He could not answer my question. Sadly, I believe I was dealing with paper pushers ... read more
I had an awesome experience from start to finish with my refinancing with M.A.C. Team. I would definitely refinance again with Pennmac.
Pamela was very friendly and made it easy to communicate with throughout the loan process.
There was great communication, and the process was simple and easy to understand. Thank You
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.